Our Profile

Since 1998, Zycom Technology Inc., has been providing leading technology consulting, infrastructure, deployment and support expertise to organizations across Canada. Through these years, Zycom has continued to grow each year, out pacing the industry while adding in depth expertise in leading technology products and IT people skills. Zycom has rapidly grown to become a top 50 Value added reseller in Canada with offices throughout Ontario.

Our Vision

To be recognized by our customers as their "Premier Partner for Information Technology Solutions.".

At Zycom, we believe the impossible is possible and strive every day to make the small differences apparent to our valued customers. As a rapidly growing IT solutions company, our goal is to be recognized as our clients most valuable IT resource while we aspire to lead our industry in providing IT solutions for business and government customers.

Our Markets

Zycom delivers "world class" IT solutions across multiple markets. Our customers span the entire sector from Healthcare, Education, all levels of Government, and SMB's. We provide a full range of products and services including: hardware, software, networking, cabling, security, printing, storage, repair, deployment, consulting, and people resources.

Our Value to You

We understand IT is more then just hardware, software, or people, it's a complete cycle to manage, support and optimize the growth and demands of your organization. How you choose to deploy your IT infrastructure speaks volumes about how responsive your organization is, how productive your people are and how successful you will be!

Reliability, flexibility, manageability, supportability and performance drive your need for leading IT infrastructure solutions. At Zycom, we recognize that at the heart of all these goals, is the need to work in unison, and to provide IT solutions that support the collective needs of your entire organization. The next time your organization needs an IT Solution Innovation, call us, we shall listen to your needs and ensure the right solution for your organization is recommended.

IT's our language!

We develop long-term business partnerships with our customers ensuring we fully understand your business needs. Together, we help plan, design and execute the right solution to solve your IT issues while ensuring your business maintains market leadership without interruption to your environment. This on-going commitment to a trusting relationship coupled with industry-leading technology solutions and customer-value services makes Zycom Technology Inc. a reliable, one-stop solution partner for your mission-critical enterprise needs.

Our Mission

• To develop and empower long term committed employees with a wide range of experience and a flare for the entrepreneurial spirit, ensuring long term relationships between our employees and our valued customers.
• To always deliver superior service, exceptional operational support, technical excellence and leading technology solutions ensuring the maximum benefit to our customer’s business operations.
• To develop partnerships with leading Technology manufacturers and distribution firms ensuring our customers a full range of IT solutions
• To continuously improve our business processes so that we firmly demonstrate the small differences to our customers that will allow us to stand apart from our competition
• To continue to grow annually at 30+% and to out pace the industry.

Customer Loyality

To provide products, services and solutions of the highest quality and deliver more value to our customers that earns their respect and loyalty.

Underlying beliefs supporting this objective:

• Our continued success is dependent on increasing the loyalty of our customers.
• Listening attentively to customers to truly understands their needs, then delivering solutions that translate into customer success is essential to earn customer loyalty.
• Competitive total cost of ownership, quality, inventiveness, and the way we do business drives customer loyalty.

Our People

At Zycom we provide our people with the opportunity to grow and think outside the box. Our philosophy is to listen to our customers and challenge our capabilities every day. To feel the excitement as you leverage your entrepreneurial spirit. To explore and discover new and emerging technologies and encapsulate our people, our skills, our partners and our experience as a working team to deliver leading, end to end IT solutions for our valuable customers.

• Thinking Outside the Box - Endeavor to explore new heights in IT solutions
• Entrepreneur Spirit- Build your business creatively
• Teamwork - Collaborate with best-in-class technology specialists and share the experience
• Total Customer Focus – Everything we do must have the customer best interest in mind.

Our Products & Partners

Zycom is recognized as a leading valued add solution partner by the world's most influential technology solution companies, including: Cisco, Hewlett-Packard, IBM, Nortel, 3Com, Microsoft, Computer Associates, Symbol, Veritas, Lexmark, APC, Powerware and more. Our commitment to these solid relationships offers our clients the highest value, the widest choice and the lowest cost of ownership, as well as providing us with a unique perspective and influence on product directions and emerging trends in technology.

Our Partners