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Brockville
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Montreal
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Toronto
Customer Service Survey
 
click here for list of case studies
 
federal government clients click here
 
click here
 
Service Request - click here
 
As a valued customer our goal is to provide you with the highest quality of service. These confidential surveys allow Zycom Technology Inc. to gage the effectiveness of its customer service against the companies high standards. Through this system we can maintain the quality of service that our customers have come to expect.
 
Customer
 
Work Order / Date of Service
 
Please rate the attitude and courtesy of our service line
 
Please rate the response to your call - within 30 minutes
 
Please rate the technicians arrival time
 
Please rate the way the explanation of the problem was communicated
 
Please rate the overall quality of your service today
 
Please rate the technicians professional attitude / appearance
 
Was the problem resolved to your satisfaction?
 
Any other comments or feedback- Ways we can better support your account in the future?
 
 
 
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