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Zycom Technology has developed a set of SMART Service packages that provide concise and practical solutions to help solve IT and business challenges. From the simple to the complex, from the one time only to scheduled events, these packages offer you a diverse choice of services.
With these common services in mind, Zycom Technology has created four distinct, but integrated service organizations to respond to your IT needs: TSG, CSG, PSG and VSG.
The TSG is a group of experienced technicians with a dedicated dispatch team to respond to emergency IT calls and scheduled maintenance events.
This group also participates in discrete projects such as desktop deployments, server installations, wireless design and integration and the like.
Our Technical Service Group (TSG) can assist organization that require cabling, deployments, IMAC's (installation, moves, adds and changes),
asset management, product warranty or out of warranty service calls on most major product lines.
If your organization has a requirement for security, datacenter design, SAN's or network infrastructure,
Zycom's proven and highly experienced Consulting Services Group (CSG) can help your organization realize improved performance and realiability.
CSG can help your organization in every facet, from planning, design, implementation and management of your complex IT requirements.
Documentation is also an important aspect that accompanies each phase of the IT cycle.
Professional Service Group (PSG) is available should you need the assistance of temporary or semi-permanent
IT professionals to augment your IT staff for a short term IT project, or to provide some unique expertise to your current team or prove some programming expertise.
Lastly, you may be embarking on a new project which requires experience in a very unique solution area. If your looking for a credible partner with proven experience in
a specific area such as VOIP, Total Print Management or Microsoft CRM then Zycom has a our Vertical Solutions Group (VSG) to assist you with these solutions.
- Technical Services Group (TSG)
- Consulting Services Group (CSG)
- Professional Services Group (PSG)
- Vertical Solutions Group (VSG)
All four groups work in tandem to deliver our SMART Services; programs designed to maximize our expertise by delivering concise and
measurable services to you and your organization.
Primary contacts for each group can be accessed by choosing one of the puzzle pieces or contact your account manager by calling 1-866-549-6558 and selecting the sales department for your region. |
