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Leverage our data centre management expertise combined with automated 24×7 monitoring and patch management to offload mundane tasks from your IT teams so you can refocus on service delivery and application support.  We have the ability to monitor and manage network attached devices, operating systems, severs, storage, backups, hypervisors, databases, firewalls, switches, your internet and more.  Our team scrubs your network for issues before they arise, alert you to them and can provide remedial action

Our seasoned Project Management Office (PMO) works with our customers on all IT projects to provide detailed project management.  They mitigate risk for you and ensure your projects are delivered on time and on budget.  At the front of service delivery, the PMO works to coordinate and schedule with your team, our professional services team and third party service providers ensuring continuance of your operations.

You’ve transformed end user computing inside your organization from traditional physical PCs to a true mobile workforce accessing workflows and data from anywhere anytime.  With the reduction in end user support requirements you want to enable your team to serve the business better.  Let Zycom as experts in VDI manage your virtual desktop infrastructure for you for a fixed rate per month so you can focus on your business.

Immediate support is a requirement for today’s businesses. With IT Management Services, your company can have access to help desk personnel that can solve issues over the phone.  Our IT support services team will keep an eye on your servers, workstations and network equipment 24/7/365. If any tech support is required, we have the IT experience and the supply channels to get the job done properly and quickly.

Data Centre transformation is well under way with the rapid adoption of hyper-converged solutions helping to enable 3rd Platform computing.  We were pioneers in developing and deploying use cases for hyper-converged technology and are recognized as thought leaders in hyper-converged.  We can help you transform your legacy 2nd Platform computing platforms into the modern computing era and enable you to save operational expense and start your journey to your cloud with ease.

Virtualizing Server workloads have made Information Technology departments vastly more productive, and easier to manage. Ensuring that your business critical virtual workloads are resilient to real world threats has been traditionally cost prohibitive…until now. Zycom’s Anything as a Service (ZXaaS), leveraging our shared private cloud, provides your business with a lower cost alternative to owning and managing DR assets, bundled for you as a monthly low cost Disaster Recovery solution (ZXaaS-DR).

Before rolling out a new technology solution into your business you need assurances that user experience will remain high.  We work with you to provide detailed design services for IT architecture and assist in deploying pilot or proof of concept environments to validate pre-production solutions prior to adoption. One of our most common asks is to deploy VDI in a pilot environment to best practices for our customers to get them ready for user adoption

Losing critical data is no joke. It can cause a chain reaction of serious consequences for any business, particularly those with established auditing requirements that need to be met or a necessity to maintain full compliance. The same applies to operations that have specific offsite data management requirements. Tapes are labour-intensive, highly inefficient and incapable of scaling to business demands as the landscape continually evolves. In short, legacy solutions are precisely what they sound like

Cloud means something different for every organization and we work with you in a consultative role to help you define your cloud requirements.  From cloud readiness assessments and cloud governance to private and hybrid cloud designs, we prepare you for your journey to the cloud.