Virtual Desktop Support & Infrastructure

Zycom uses proven methodology and expertise in Virtual Desktop Infrastructure (VDI) and operating systems to help transform our client’s end user computing environments in to flexible, easy to manage Desktop as a Service (DaaS) solutions for your workforce.


Our internal technical resources work with our clients to rapidly assess existing desktop computing infrastructure requirements and translate them through technology modeling into reference DaaS architecture powered by Virtual Hosted Desktops (VHD). Combined with powerful user virtualization tools and processes, businesses quickly realize a modern user productivity solution complete with remote access capabilities

Our architects & consultants have been successfully delivering VDI projects with our customers for years and have developed a blueprint for success.  All successful VDI projects consist of 4 distinct phases which Zycom specializes in assisting clients through augmentation services related to our customer engagement model:

• Requirements Gathering & VDI Use Case Analysis
• Measurement & Build Out
• Design & Deploy
• Optimization

Workforce Solutions

Increase your workforce’s productivity by decreasing end-user issues. Access our trained & experienced IT consultants via our helpdesk specializing in security, applications, network, and desktop support.

Your minimum core services package to keep your workforce productive and to keep your workstations running smoothly.

Comprehensive workforce monitoring and maintenance package that covers all workstation applications.

Professional workforce automation and management to take your never sleep business to the next level with 24×7 support options.

Individual managed services are offered to augment your IT personnel and or specific business needs.

Back Office Solutions

Managing core systems to ensure data integrity and availability for your organization. We manage all aspects of your back office infrastructure under one agreement as your professional IT partner.

A core set of services to keep your critical back-office infrastructure remotely monitored and managed to increase uptime.

All-inclusive package that optimizes your back office infrastructure with 24×7 support options.

Full Service package to maintain the integrity and meet the demands of your rapid-paced business.

Individual managed services are offered to augment your IT personnel and or specific business needs.

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