Zycom’s FY17 in Review
It’s been an exciting journey for all of us at Zycom – receiving four industry awards and completing our 19th year in Canadian operations and growing double digits. Expanding our team in Toronto, Kingston, and Ottawa in administration, sales & sales support, and service delivery has fueled our development and growth. We’d like to thank our clients for embracing disruptive technology as we see our future focus being spent more and more on Digital Transformation (DX) of IT, Workforce and Security. Data Centre transformation projects, infrastructure refresh projects, and workforce transformation projects made up the bulk of what we saw in FY17. Organizations are also leveraging more Cloud based offsite backup and disaster recovery solutions and more are opting for on-premise private cloud platforms with hybrid integration to public cloud.
It’s no surprise to us that the team that makes Zycom possible has greatly boosted our efforts in such an impactful way. We are honored to have received our 4th consecutive Nutanix Canadian Partner of the Year. 2 GOLD #CDNCEA wins for both Best Enterprise Solution & Best Small Business Solution of 2017, as well as 1 BRONZE #CDNCEA award for Best Mid-Market Business Solution. Once again, thank you to all our customers and team members that have made Zycom such a success!
Zycom’s Professional Services organization completed over 100 projects in FY17 across multiple on-premise and off-premise workload locations. These include the digital transformation of client data centers, digitally transforming 14 different corporate workforces totalling over 5000 users with Microsoft Office 365 and or VDI desktop delivery services, backing up and protecting companies from disasters with services in the cloud and helping to secure corporations from cyber attacks. We completed projects across multiple verticals including: Crown Corporations, Small Business, Mid-Market, Enterprise, Federal, Municipal, Healthcare, Not for Profit, Financial Services, Police Services, Science, Manufacturing, Engineering, Logistics & Transportation.
Cloud Ready highlights
Zycom’s Professional Services organization completed two enterprise transformation projects of note: a 61-node Nutanix virtual desktop infrastructure (VDI) project utilizing NVIDIAs M Series Graphics accelerators in support of a 3,000 user VMware Horizon View (4 Pods) deployment. The team completed a 55-node Nutanix enterprise cloud platform design and deployment across 3 phases for a data centre transformation project spanning production, test and development, file services, storage based backup and disaster recovery (2nd site) use cases.
Partner Ecosystem Expansion
As we rolled out our new strategy to enable organizations to get Cloud Ready via platforms and solutions the company that we keep in support of our client’s objectives grew as well. Some notable additions to our partner ecosystem are noted below:
2017 saw us ink a strategic partnership with Sureline Systems , bringing the company’s application migration and cloud mobility tool (SUREedge® MIGRATOR) and their disaster recovery tool (SUREedge® DISASTER RECOVERY) to our Cloud Ready solution ecosystem. SUREedge ® provides plug-and-play application and data mobility with automated, scalable processes that eliminate downtime and support LAN and WAN optimization algorithms for fast and reliable system migration. Whether moving to hyper-converged infrastructure (HCI), deploying a private, public, or hybrid cloud, or using other transformative technologies, migrating applications is a major obstacle, cutting into the savings that the new platform is intended to offer. Sureline takes the complexity out of migrating applications, including multi-tier and their data, with SUREedge Migrator, a unique enterprise-class software solution, built upon patented technology that simplifies application mobility and cloud elasticity.
Sureline delivers DR based on point-in-time snapshot Recovery Points for any virtual, cloud, physical, or containerized application and server, at the push of a button, to and from any dissimilar systems and environments. All data is globally deduplicated, compressed, and encrypted – eliminating the risk of data compromise and optimally using available bandwidth. Enterprise Console provides multi-site enterprise wide management while Sureline delivers the shortest possible Recovery Time Objective (RTO) from disaster and back to full operation.
Enhancing our Cloud Ready Security as a Service offering saw us partner with industry leading Zscaler. Zscaler Internet Access (ZIA) solution is a secure Internet and web gateway platform delivered as a service from the cloud. Think of it as a secure Internet onramp — all you do is make Zscaler your next hop to the Internet. For offices, simply set up a router tunnel (GRE or IPsec) to the closest Zscaler data center. For mobile employees, you can forward traffic via our lightweight Zscaler App or PAC file. No matter where users connect — a coffee shop in Ottawa, a hotel in Vancouver, or the office in Toronto — they get identical protection.
Zscaler Internet Access sits between your users and the Internet, inspecting every byte of traffic inline across multiple security techniques, even within SSL. You get full protection from web and Internet threats. And with a cloud platform that supports Cloud Sandboxing, Next-Generation Firewall, Data Loss Prevention (DLP), and Cloud Application Visibility and Control, you can start with the services you need today and activate others as your needs grow. The Zscaler Cloud Security Platform has been a leader in the Gartner Magic Quadrant for Secure Web Gateways every year since 2011, as well as a leader in the Forrester Wave. Zscaler Internet Access enables organizations to up-level security without the cost and complexity of appliances. By moving the security stack to the cloud, Zscaler protects all users with policy-based access and inline protection from malware and other threats. And it enables organizations to embrace local breakouts and simplify Office 365 deployments, so they can realize the benefits of cloud and mobility.
We know all about software-defined storage at Zycom and now we are able to bring software-defined perimeter for remote access to our clients as well with Zscaler Private Access (ZPA) solution. The ZPA service provides seamless and secure remote access to internal applications, regardless of where they exist, and without placing users on the corporate network. The cloud service requires no complex remote access VPN gateway appliances, and uses cloud-hosted policies to authenticate access and route traffic to the application located nearest the user. A true software-defined solution.
Being Cloud Ready means thinking of security differently in terms of digital transformation and the increasingly agile security threats aimed at your business. Anomali helps organizations find and respond to cyber threats. With Anomali you can now identify suspicious or malicious traffic before it even reaches your network. With Anomali’s Threat Intelligence Platform , Zycom can offer our clients a comprehensive suite of Threat Intelligence solutions for organizations any size made up of the following. Anomali STAXX gives you a free, easy way to subscribe to any STIX / TAXII feed. ThreatStream offers the most comprehensive Threat Intelligence Platform, allowing organizations to access all intelligence feeds and integrate it seamlessly with internal security and IT systems. Anomali Enterprise (AE) is a powerful Threat Hunting engine that compares millions of IOCs against your internal traffic to identify active threats. AE is the only solution that scales to analyze millions of IOCs against billions of events/day, over 365 days.
Understanding and mitigating your organization’s exposure to cyber attack is becoming increasingly important as security has moved beyond the data center in a cloud connected world. We partnered with Tenable, to bring our clients a robust platform built to deal with cyber exposure based on vulnerability management & analytics. Tenable™, Inc. is the Cyber Exposure company. Over 23,000 organizations of all sizes around the globe rely on Tenable to manage and measure their modern attack surface to accurately understand and reduce cyber risk. As the creator of Nessus®, Tenable built its platform from the ground up to deeply understand assets, networks, and vulnerabilities -extending this knowledge and expertise into Tenable™ to deliver the world’s first platform to provide live visibility into any asset on any computing platform. Tenable customers include more than 50 percent of the Fortune 500, large government agencies and mid-sized organizations across the private and public sectors. Tenable offers the following key solutions:
Nessus® is the world’s most widely-deployed vulnerability assessment scanner, chosen by more than 1.6 million users across the globe. Available as a single scanning solution as Nessus Professional or for multi-user teams as Nessus Manager, Nessus quickly and accurately identifies vulnerabilities, configuration and compliance issues, and malware in physical, virtual and cloud environments. Tenable™ is the first Cyber Exposure platform to provide visibility into any asset on any computing platform. It enables security teams and executives to manage vulnerabilities and risks across the entire attack surface with confidence. Built on the leading Nessus technology from Tenable, Tenable.io delivers a modern approach that supports dynamic assets like cloud and containers.
As people and organizations adopt cloud services, Cloud Access Security Brokers (CASBs) have become a must-have for any information security team. CASBs provide critical capabilities such as governing access and activities in sanctioned and unsanctioned cloud services, securing sensitive data and preventing its loss, and protecting against internal and external threats. In short, CASBs enable organizations to extend their information protection policies and programs from their on-premises infrastructure and applications to the cloud. Netskope is the only cloud access security broker (CASB) that was architected to safely enable user-led cloud services instead of forcing you into a difficult allow or block decision.
Based on demand, making Nutanix AHV easier to consume and backup for our customers were key alignments for us in 2017. Enter Comtrade’s HYCU solution! Comtrade Software HYCU is the only purpose-built application and data protection solution for Nutanix. Not only does it preserve HCI simplicity with native integration and a hypervisor-agnostic architecture that includes AHV, but it also makes fully reliable backup and recovery a sure thing. With a Prism like interface and leveraging Nutanix software defined storage targets, this solution is a must consideration for any customer looking to leverage the built in AHV hypervisor from Nutanix.
Enterprise License Agreements (ELA) were leveraged by multiple customers in 2017 to improve operating costs for VDI solutions leveraging VMware Horizon View. In addition to our VMware recognized technical competencies in VDI, Data Center, Business Continuity, and Management Operations, Zycom added formal Software Defined Storage (VSAN) delivery capability and Network Virtualization (NSX) capability to our solution portfolio.
Building on our expertise in Cloud Ready hyper-converged platforms from Dell EMC utilizing Dell XC (Nutanix), Zycom is now specialized in delivering design and Pro Deploy deployment services for VxRail. As the only fully integrated, preconfigured, and pre-tested VMware hyper-converged infrastructure appliance family on the market, VxRail™ dramatically simplifies IT operations while lowering your overall capital and operational costs. Combined with Dell PowerEdge server options, VxRail offers highly configurable appliances that meet any use case. Dell EMC VxRail™, powered by vSAN and offered with Dell PowerEdge servers, is the only specifically developed and fully optimized hyper-converged appliance co-designed and built with VMware. Simply put, VxRail is the easiest and fastest way to simplify and extend a VMware environment.